Micro Center Reviews

Hello, all sites are scam. People get paid to give positive feedback, as I do, but I didn't give positive feedback. I don't want them to cheat people

Ah Micro Center. What would this world be like without you? Truly a one stop shop for all your computer needs. You cannot call yourself a computer geek if you've never been to Micro Center. In one isle you've got all the raspberry pie attachments you could dream of, in the next, you have graphics cards (ope, not right now I guess). I've never actually bought anything at Micro Center but when my friends and I play hooky from school, we always end up at Micro Center. If you have one in your area, it's worth a visit. If you don't, it's a worthy addition to a vacation.

Customer service not that great I was told they would give me a call back never received a call back use their online service for questions help they just told me to go to their website not much help there either

I wanted a printer told the Dale's associate that I can't use WI FI because I am working from my basement. Said this could work both ways with or without WI FI my wife and I tried to get it to print and constantly have to reboot and then it was on a wing and prayer it would even work.
We gave it 60 days and became so frustrated o returned it to only be able to get s gift card. Poor service sales associates who don't listen because all they care about is up selling extra cost tech help that leaves you on hold forever. If I could give them a negative rating I would.
STAY AWAY FROM MICRO CENTER YOU GET WHAT YOU PAY FOR. GARBAGE

The most unprofessional people i have ever dealt with. Will happily pay more money elsewhere. Jacob J. From Westmont, IL belongs at mcdonalds.

Must leave laptop for two weeks while on warranty to look at it. Then more time up to two more weeks to wait for part that is know , buzzing speaker. External hardware plug adaptor would have been left with laptop for two weeks then sent to asus for warranty repair. Extended warranty $350.00 is scam. Ex customer now, after 32 years.

Salesperson said about a computer we were looking at looks like that's out of your price range if you don't mind me saying, without even first asking what our price range was.

I selected "Next Day" shipping and was charged and extra $6.00. That was fine.
As I went to place the order, I saw this at the bottom of the page: "Usually ships in 5-7 business days". Which is it? Will it ship next day (which I'm paying for) or in a week? I contacted Micro Center and was told that 2-3 days AFTER i place the order I would be given an estimated shipping date. Huh? What is there to estimate about "Next Day". I canceled the order and will not be back.

Gave them one star because there is no zero. AWFUL, AWFUL, experience. Bought a monitor for my son’s B-day and when I got home , the
monitor was a used one, got back to the store right away and they didn’t want to exchange it. Totally disrespectful, even insinuating I brought something used!! Long story short I left the store and left the monitor with them , 5 min later they called and said they were going to replace it, I just accepted bc it was late and it was my son’s present, but I will never ever set a foot with those scammers, please beware when you buy there!!! To MC top Management: you must have an inside Mafia working there, put more controls in place. I literally took the “sealed” box from the shop floor and got a used monitor in pretty awful shape. And the way the managers I spoke to tried to handle this case leads me to think they are part of all that. They wanted me to go back home with the used equipment for which 20 min ago I had paid full price, it is just unbelievable.

Website showed qty 2 RX580 in stocked for local pick up only. I checked on 2/13 and 2/14
Instant message, and local store phone cannot verify the stock.
Drove 25 miles there, sale associate told me they had none in stock for 1-2 months now.
They intended to build fake website info to draw customers to their stores

I recently came here to purchase a monitor for my husband‘s birthday. I was told by the employee that the monitor chrome cash so that way I don't have to have any wires and also because my husbands laptop does not have an HDMI port or anything like that you just plug in the charger well I get home and set it up and nothing $#*!ing Chromecast or whatever so then I come back to return it and instead of $#*!ing giving you cash because it was paid on a debit card they say no unfortunately it's not gonna go back to your account for a couple of days so now I have to wait to go purchase another monitor from Best Buy I am $#*!ing livid do not ever shop at this $#*!ing $#*! hole!

In January, 2020 I purchased an HP laptop from Microcenter in Downers Grove which worked fine until November, 2020. I took it to Microcenter to be repaired. They were supposed to call me for my password which they never did. I did not hear from them for a couple of weeks. When I called, they told me the hard drive had died, and they were waiting for one to be delivered. I waited a couple more weeks, and still no hard drive. They claimed that due to covid-19 HP was behind in making new harddrives. They finally got a "new" harddrive put in, but it was extremely sluggish. By this time, it was the end of December, and the warranty would run out in January. I really think it was planned that way. I am not pleased with Microcenter, and I would not recommend this company to anyone.